Services & Fees

Delivery Type



Service Information

Click & Collect

Free up to 4 Hours Pick up from your local Smokemart & GiftBox Store

Same Day*

$6 Same Day Order by 2pm, Delivered by our Partner Delivery Network.
*Check if this is available in your area here

Express Post

$15-$19 2-4 Days Shipped by Australia Post from our Melbourne & Sydney Fulfillment Centres

Regular Post

$10 3-6 Days Shipped by Australia Post from our Melbourne & Sydney Fulfillment Centres

Delivery Method

All postage is sent via Australia Post Eparcel network. 

Shipping Fees

All purchases will attract a flat shipping fee within Australia of $10 AUD.  Express Shipping fee ranges from $15-$19 AUD.

Alternatively, you can choose Click & Collect or Same Day Delivery to expedite your order. Click the links to find more information on these options.

Tracking Your Order

When you create an account to shop on Smokemart & GiftBox it asks for an email address, once you have made a purchase a unique tracking number will be sent to the nominated email address and you can track the order through the Australia Post website 
The postage tracker will identify when the goods have been dispatched and ready for delivery to your home, if delivery is unsuccessful (no one is home) the goods can be picked up from your local Australia Post outlet.

Delivery Times

Delivery times may vary depending on which type of postage option is selected; the two options are Regular Parcel Post and Express Parcel Post which is a faster but more expensive option. Delivery times may also be affected by the area/ postcode the parcel is being sent to, some areas are classed as being outside of the standard Australia Post network which take longer to arrive.

Delivery Days

Delivery days are classed as business days of Monday – Friday. Orders cannot be sent on public holidays or weekends

PO Boxes, Parcel Lockers & Parcel Collect

Unfortunately, we do not deliver to PO Boxes, Parcel Lockers, or Parcel Collects. This is to ensure full compliance with all relevant legislation relating to the sale of restricted goods including but not limited to Tobacco & Sexual Wellness products by verifying the identity of customers at the time of delivery.